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Dividend

1What is a dividend?
A dividend is a profit given or shared to the owners of a particular company (shareholders) as profit payment and they are usually paid when a company keeps a portion of its earnings to reinvest in the prospect of its business when approved by the shareholders at the Annual General Meeting.
2I have not receive any dividend since I bought this shares. What can I do?
Kindly download our e-mandate form on our website or contact us by e-mail, registrars@apel.com.ng to request for a mandate form, fill out the form and drop at any branch of your bank or bring the original copy to our office.
3Dividend cheque has been lost or stolen. How can I get a new one?
If your warrant is stale or stolen, kindly visit our website to download our e-mandate form complete the downloaded form, drop at any branch of your bank or contact us at registrars@apel.com.ng.
4Can I have my dividends paid straight to my bank account?
It is possible. All banks in Nigeria now access the NIBSS E-dividend Portal where your executed E-dividend form makes it stress-free to receive your dividend payment into your bank account once it is approved by the Registrars or the bank. Please visit our website to download our e-mandate form complete the downloaded form, drop at any branch of your bank or contact us at registrars@apel.com.ng.
5Can I have my dividends converted to shares instead of cash?
By way of traditional scrip scheme, the cash dividend is not paid to holders instead shares are allotted to participating holders and share certificates sent to them on the payment date.
6How long does it take for me to receive my dividend after processing the e-dividend mandate form?
It takes ten (10) working days after approval on NIBSS for you to receive your outstanding dividend.
7I have found an old dividend warrant unclaimed, what can I do?
The warrant is no longer in use. Kindly visit our website to download our e-mandate form complete the downloaded form, attached the old warrant and drop at our office or with your stockbrokers.
8What is the difference between dividend and interest payments?
Dividend are a portion of a company’s profit that is paid to the shareholders, that is, the owners of the company and its varies in their amount depending on how profitable the company is, while Interest is paid by the company on money it has borrowed and is usually paid in arrears at the rates and times specified in accordance with the terms and conditions.
 
 

Certificate

1How can I find out how many shares/units I have since I bought the shares?
Kindly call our office line to speak with any of our customer care or email registrars@apel.com.ng.
2I have not received my share certificate. What should I do?
Share certificates are no longer issued. Shares owned are dematerialized into your stockbroking account with Central Securities Clearing System (CSCS). Please contact us or your stockbroker
3I have lost my share certificate, can I get a new one?
Share certificates are no longer issued. See your stockbroker or visit CSCS to obtain your stock position.
4I have reported a missing certificate but now I have found it. What should I do?
Kindly take the certificate to your stockbroker for dematerialization into CSCS account.
5I want to sell my shares. What can I do?
The first step is to get a stockbroker and open a CSCS account where the certificate will be lodged and after which your sale mandate can be issued to the stockbroker.
6I want to transfer my late father/mother shares to my name/shares. What should I do?
Kindly provide and bring to our office the following listed documents 1. 2 copies of the death certificate. 2. 2 copies of the letter of administration/probate (original required for sighting) 3. All original share certificates and dividend warrants still in your possession. 4. 2 copies of the will where applicable or a certificate of additional assets obtained from the probate division of High Court if the letter of administration does not indicate that the deceased acquired shares in any company. 5. Original Banker’s Confirmation of signature of the administration (s) duly authenticated by the bank. 6. Valid identification of the administrator(s) 7. Newspaper publication of Gazette. (Note: In case you cannot bring these documents to our office, an authority letter can be given to your stockbroker to submit all these documents on your behalf which must be sighted and stamped by the broker.)
7I want to transfer my shares to my child. What can I do?
Kindly see your stockbroker.
8Can I sell shares that are in my children’s names?
Kindly see your stockbroker.
9How do I merge my different shareholdings into one account?
Yes, it’s possible. Kindly visit our website to download Account merger form or see your stockbroker.
 
 

General Share Holding:

1How do I know the companies you are Registrars to?
Kindly visit our website. registrars@apel.com.ng
2I changed my address, how do I effect it in your record?
Kindly write a letter to us indicating the old and the new address with your signature or visit our website and download the change of address form.
3I have changed my name, how do I effect it on my shareholding in your record?
Please visit our office with the original copy of your sworn court affidavit, marriage certificate (in case of marriage), valid ID, newspaper publication. (Note: In case you cannot bring these documents to our office, an authority letter can be given to your stockbroker to submit all these documents on your behalf which must be sighted and stamped by the broker.)
4There is a spelling error on my name, how can a correction be effected?
Kindly visit our website and download correction of name form complete it and forward to us for necessary action.
5What is BCR?
BCR simply means Bankers Confirmation of signature required from your banker confirming your current signature to us.
 
 

General Meetings:

1What is the Annual General Meeting?
General Meetings: Most limited companies are required to hold an annual general meeting (AGM) of shareholders where decisions are taken on the company’s business. The main business of the AGM is repeated every year and it includes accepting the company’s accounts for the year and fixing the proportion of a company’s profits that will be paid back to shareholders as a dividend and any other business that benefit the company.
2What is different between AGM and EGM?
AGM (Annual General Meeting) is done yearly while EGM (Extra General Meeting) is an unpredicted event or decision that need immediate action.
3If I cannot go to a general meeting. Can I vote?
Yes, it’s possible, through our online voting on the day of AGM, or you can appoint someone as your proxy. Please complete the proxy form and dispatch to our office 48 hours before the meeting.
4How can I receive shareholder communications electronically?
Kindly download shareholder information update form on our website, complete and forward to us.
5What happens if I change my e-mail address?
Kindly download shareholder information update form on our website, complete and forward to us.
 
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